Frequently asked questions
We've been doing this for almost 25 years, so we've heard just about everything. Here are the questions that come up most, answered:
Can you remove tough stains like pet urine?
Yes! Our stain removal treatments target deep-set stains, including pet accidents.
What method do you use for carpet cleaning?
Hot water extraction. It’s similar to steam cleaning, but the water isn’t quite as hot. This makes it easier on your carpet fibers, so you get the best of both worlds: the deepest clean and a method that’s gentle on your carpet!
Does your cleaning process leave residue behind?
No. Our deep clean leaves nothing behind but clean, fresh surfaces.
How long will it take to clean my carpets?
Usually, it takes about 30 minutes per room. This can change depending on:
- how much furniture needs to be moved
- how dirty the carpet is
- if there’s any need for spot or odor removal treatments.
Does your cleaning help with allergies?
We can’t guarantee it will fix your allergies, but it can definitely help! Our deep cleaning processes remove up to 96.5% of common household allergens.
What areas do you service?
We are based in Woodstock, IL and service all of McHenry County, including parts of Lake County, Cook County, Kane County, DeKalb County, Boone County, Walworth County and Kenosha County.
